Lost card

Lost card

If you have lost, or have already turned 16 and want to change your "Junior" card for an "Adult" card or want a new ACUC card, please follow the instructions below:

If you want to see the new ACUC cards, please go here.

If you took your ACUC course in any country in the world:

– The fastest way is by filling out and sending this online PDF questionnaire.

The cost of issuing a new lost card is as indicated in the application questionnaire, depending on the selected modality.

If you request a physical card, instead of a digital one, and if you need it urgently, we will send you a confirmation letter by email, which will include your ACUC diver number, certification date and type of qualification, at no additional cost.

ACUC accepts Visa or MasterCard only. ACUC will not send the new card until it has been previously paid. ACUC does not make COD shipments.

Please allow between 2 and 4 business days for the issuance of the new physical card (in the case of physical cards, ACUC is not responsible for delivery delays caused by third parties).